Feedback is a key feature of the eBay marketplace. After a buyer and seller complete a transaction, they have the option to leave a brief comment on each other’s feedback page. Feedback is crucial for an eBay seller. Your feedback score is the standard measure of your reputation on eBay. If you score high and you have a long history of positive feedback, shoppers are more likely to trust you and bid higher on your items. But if you have a low score and lots of negative feedback, the fact may cause potential bidders to look elsewhere.
New sellers on eBay are especially keen on getting positive feedback. Unfortunately, they may have a harder time getting feedback than longterm users. Everyone starts with zero feedback on eBay, and people are often reluctant to do business with anyone who has no feedback. How do you get feedback if you can’t even convince people to buy from you in the first place?